Legal Agreements

Terms of Use

Last Updated: June 8, 2026

Welcome to OriginVeiga. Please read these Terms of Use ("Terms") carefully. These Terms constitute a legally binding agreement between you ("Client" or "user") and Kyle Andrew Oliveira, doing business as (DBA) OriginVeiga (the "Company", "we", "us", or "our"). By contracting with us, subscribing to our AI automation services, purchasing hardware, or interacting with our web systems, you agree to be bound by these Terms.

1. Parties, Corporate Assignment, and Written Information Security Program (WISP)

This contract is entered into by and between the Client and Kyle Andrew Oliveira d/b/a OriginVeiga.

Unilateral Corporate Assignment Clause: The Company reserves the unilateral, absolute right—without the requirement of notice to, or the consent of, the Client—to assign, delegate, or transfer this agreement, and all associated rights, licenses, duties, liabilities, and obligations arising hereunder, to a future corporate successor entity (including, but not limited to, a future corporate conversion into OriginVeiga LLC or similar entity). Upon the effective date of such corporate assignment, Kyle Andrew Oliveira shall be automatically, completely, and unconditionally released from any and all personal liability under this agreement.

Written Information Security Program (WISP): In accordance with the standards set forth under 201 CMR 17.00 (Massachusetts regulations governing the protection of personal information), the Company formally acknowledges that it maintains a Written Information Security Program (WISP) designed to implement administrative, technical, and physical safeguards appropriate for the protection of personal information.

2. Scope of Services & Tiered Architecture

OriginVeiga provides custom B2B workflow automation, consulting, and AI systems. The operational parameters of these offerings are divided into distinct tiers:

Starter (Automated AI Support Channels): Provision of automated AI support channels (such as website AI chatbots or AI email responders) to support customers and users, trained strictly on customer-supplied business documentation.
Pro (Complex Setups & Data Integration): More complex automation setups, particularly involving pushing data to internal systems (including database integrations, CRM syncs, automated back-office workflows, and internal lookup channels).
Enterprise (Localized air-gapped hardware deployment): air-gapped physical hardware nodes running local, non-networked AI models. This tier is a planned offering. If a user asks about it, the Company will note that it is an upcoming service and no further information is currently available.

3. Hardware Title vs. Software Intellectual Property Licensing

Our provisions governing localized hardware installations enforce a strict separation between physical property and digital intellectual property:

Hardware Transfer

The upfront "Installation and Hardware Fee" paid by the Client covers the outright acquisition of the physical server node. Upon delivery and full payment, title to and physical ownership of the hardware node transfers entirely to the Client as their personal property.

Software IP & Licensing

All proprietary AI models, software scripts, customized workflow APIs, prompt engineering protocols, configurations, database connections, and source code loaded onto the physical hardware remain the sole and exclusive intellectual property of OriginVeiga. We grant the Client a limited, revocable, non-exclusive, non-transferable license to run and execute the software solely during the active term of their subscription.

4. Software Revocation, Remote Access, and System Wiping

Upon the expiration, cancellation, non-payment, or termination of the active subscription for any reason:

The software execution license is immediately and automatically revoked.
The Client explicitly agrees to allow, and grants the Company the irrevocable right to execute, remote access to the physical hardware node to completely wipe, delete, deactivate, or disable all proprietary models, AI scripts, prompt configurations, data logs, and database connections.
OriginVeiga is not liable to the Client or any third-party for any operational downtime, business interruptions, loss of client communications, or data deletion occurring as a result of this remote revocation and wiping process.

5. Shared Responsibility Model (Processor vs. Controller)

The parties agree to adopt a Shared Responsibility Model for all deployed AI services:

Company Role (Data Processor): OriginVeiga acts strictly as a "Processor" (or Service Provider) providing automation infrastructure, APIs, and configuration scripts.
Client Role (Data Controller): The Client acts as the "Data Controller" and retains sole control over all customer inputs, business manuals, pricing files, guidelines, and training materials supplied to the AI system.
AI Output Auditing: The Client bears absolute and exclusive responsibility for the inputs and the final generated AI outputs. Large Language Models are probabilistic systems. The Client is contractually required to audit, review, and approve all AI outputs (including automated emails and customer messages) before commercial reliance or consumer exposure. OriginVeiga disclaims all liability for customer reliance on unaudited AI responses.

6. Warranties Disclaimer

THE SERVICES, PRODUCTS, AND HARDWARE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KYLE ANDREW OLIVEIRA D/B/A ORIGINVEIGA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLIANCE, SECURE PIPING, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE AI SYSTEMS WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF "HALLUCINATIONS." WE EXPRESSLY DISCLAIM ALL LIABILITY FOR AI HALLUCINATIONS, FAULTY CODE GENERATION, INCORRECT PRICING GENERATED BY CHATBOTS, PRODUCTION SYSTEM FAILURES, OR ANY OPERATIONAL DRAG RESULTING FROM INCORRECT AI DECISIONS.

7. Limitation of Liability

IN NO EVENT SHALL KYLE ANDREW OLIVEIRA, ORIGINVEIGA, OR ITS SUCCESSORS AND ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, BUSINESS DOWNTIME, LOSS OF DATA, COMPLIANCE FINES, OR SECURITY BREACHES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE AGGREGATE FINANCIAL LIABILITY OF THE COMPANY TO THE CLIENT FOR ALL CLAIMS, DISPUTES, OR ACTIONS OF ANY KIND SHALL BE STRICTLY CAPPED AT THE TOTAL NET FEES ACTUALLY PAID BY THE CLIENT TO ORIGINVEIGA IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

8. Mandatory Binding Individual Arbitration, Class Action Waiver, & Batch Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Mandatory Individual Arbitration: All disputes, claims, or controversies arising out of or relating to this agreement, the services, or your relationship with OriginVeiga shall be resolved exclusively through final and binding individual arbitration administered by JAMS (or AAA if JAMS is unavailable) in Bristol County, Massachusetts, under its streamlined arbitration rules.

Class Action & Jury Waiver: Both parties agree that any dispute resolution proceedings will be conducted solely on an individual basis and not in a class, consolidated, or representative action. You waive your right to a trial by jury.

Batch Arbitration Clause: To neutralize the threat of coordinated mass arbitration filings designed to leverage administration fees (arbitration abuse), the parties agree to the following protocol: If 25 or more similar demands for arbitration are filed against OriginVeiga by or with the assistance of the same law firm or coordinated group of counsels within a 60-day window, the arbitration provider (JAMS/AAA) shall batch the claims into groups of 50 ("Batches"). Only one Batch will proceed to arbitration at any given time. The filing, administration, and arbitrator fees for the remaining Batches shall be stayed and held in abeyance until the prior Batch is fully resolved. The parties agree to meet and confer in good faith to resolve the remaining Batches sequentially.

9. Anti-Competition and Reverse-Engineering Prohibitions

The Client agrees to preserve the intellectual integrity of the Company's tools:

No Decompilation: The Client shall not (and shall not authorize any third party to) reverse-engineer, decompile, disassemble, extract parameters, model weights, embeddings, source code, prompt instructions, or system boundaries of the software tools provided by OriginVeiga.
No Competitive Training: The Client is strictly prohibited from using the outputs, formats, structural logic, configuration styles, or API data of OriginVeiga's automation systems to train, fine-tune, distill, evaluate, or develop any competing Large Language Model (LLM), robotic process automation (RPA) tool, workflow script, or AI chatbot service.

10. Governing Law, Exclusive Venue, and Westport Jurisdiction

These Terms and any contractual disputes shall be governed by, and construed in accordance with, the laws of the Commonwealth of Massachusetts, without regard to conflict of laws principles.

Any litigation, enforcement of arbitration awards, or legal actions not subject to arbitration shall be brought exclusively in the state or federal courts serving Bristol County, Massachusetts (Westport, MA jurisdiction). The Client consents to the exclusive personal jurisdiction of and venue in these courts.

OriginVeiga Legal info@originveiga.com